Gaming Change Persons and Booth Cashiers
SOC: 41-2012.00

Description:

Exchange coins, tokens, and chips for patrons' money. May issue payoffs and obtain customer's signature on receipt. May operate a booth in the slot machine area and furnish change persons with money bank at the start of the shift, or count and audit money in drawers.

National Salary Information:

Hourly Statistics:

Annual Statistics:

Source: Bureau of Labor Statistics 2015 wage data.

Employment Projections:

Employment (2014):
13,300 employed

Projected (2024):
11,900 employed

Projected growth (2014-2024)


Source: Bureau of Labor Statistics 2015 2014-2024 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2014-2024). "Projected job openings" represent openings due to growth and replacement.

Alternate Titles:

  • Bingo Cashier
  • Booth Cashier
  • Cage Cashier
  • Carousel Attendant
  • Cashier
  • Casino Attendant
  • Casino Banker
  • Casino Cage Manager
  • Casino Cashier
  • Casino Floor Person
  • Casino Floor Walker
  • Casino Gaming Worker
  • Change Attendant
  • Change Person
  • Customer Service Representative
  • Floor Cashier
  • Floor Manager
  • Front Window Cashier
  • Lottery Sales Clerk
  • Mutuel Teller
  • Player Services Representative
  • Slot Ambassador
  • Slot Attendant
  • Slot Floor Attendant
  • Slot Floor Person
  • Slot Technician

    • Job Zone Two: Some Preparation Needed

    Experience:

    Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.

    Education:

    These occupations usually require a high school diploma.

    Job Training:

    Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.

    Required Skills:

  • Reading Comprehension
  • Active Listening
  • Writing
  • Speaking
  • Mathematics
  • Critical Thinking
  • Active Learning
  • Learning Strategies
  • Monitoring
  • Social Perceptiveness
  • Coordination
  • Persuasion
  • Negotiation
  • Instructing
  • Service Orientation
  • Complex Problem Solving
  • Programming
  • Operation Monitoring
  • Operation and Control
  • Troubleshooting
  • Repairing
  • Quality Control Analysis
  • Judgment and Decision Making
  • Systems Analysis
  • Systems Evaluation
  • Time Management
  • Management of Financial Resources
  • Management of Material Resources
  • Management of Personnel Resources

    • Knowledge Used:

  • Administration and Management
  • Clerical
  • Economics and Accounting
  • Sales and Marketing
  • Customer and Personal Service
  • Personnel and Human Resources
  • Production and Processing
  • Food Production
  • Computers and Electronics
  • Mechanical
  • Mathematics
  • Psychology
  • Sociology and Anthropology
  • Geography
  • Education and Training
  • English Language
  • Foreign Language
  • Philosophy and Theology
  • Public Safety and Security
  • Law and Government
  • Telecommunications
  • Communications and Media
  • Transportation

    • Tasks:

  • Count money and audit money drawers.
  • Keep accurate records of monetary exchanges, authorization forms, and transaction reconciliations.
  • Exchange money, credit, and casino chips, and make change for customers.
  • Work in and monitor an assigned area on the casino floor where slot machines are located.
  • Listen for jackpot alarm bells and issue payoffs to winners.
  • Maintain cage security according to rules.
  • Obtain customers' signatures on receipts when winnings exceed the amount held in a slot machine.
  • Reconcile daily summaries of transactions to balance books.
  • Sell gambling chips, tokens, or tickets to patrons, or to other workers for resale to patrons.
  • Calculate the value of chips won or lost by players.
  • Furnish change persons with a money bank at the start of each shift.
  • Accept credit applications and verify credit references to provide check-cashing authorization or to establish house credit accounts.
  • Perform minor repairs on slot machines, such as clearing coin jams.

    • Tools & Technology:

  • 10-key calculators
  • Automatic coin sorters
  • Automatic coin wrappers
  • Coin counting machines
  • Coin sorting setups
  • Desktop computers
  • Personal computers
  • Two way radios
  • Microsoft Excel
  • Microsoft Word
  • Spreadsheet software
  • Word processing software

    • sales and related

    industry stats

    SOC: 41-0000

    Total Employed: 14,462,120

    Average Annual Salary: $39,320