Computer User Support Specialists
SOC: 15-1151.00
Description:
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
National Salary Information:
Hourly Statistics:
Annual Statistics:
Source: Bureau of Labor Statistics 2015 wage data.
Employment Projections:
585,900 employed
661,000 employed
Source: Bureau of Labor Statistics 2015 2014-2024 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2014-2024). "Projected job openings" represent openings due to growth and replacement.
Alternate Titles:
Job Zone Three: Medium Preparation Needed
Experience:
Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
Education:
Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
Job Training:
Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
Required Skills:
Knowledge Used:
Tasks:
Tools & Technology:
Related Positions:
computer and mathematical
industry stats
SOC: 15-0000
Total Employed: 4,005,250
Average Annual Salary: $86,170
